Ron Kaufman Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures

Ron Kaufman

BESTSELLING AUTHOR, EDUCATOR, BUSINESS EXPERT
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures
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Ron’s customer service and leadership talks energize corporate culture.

Saanvi Rao

FMCG Sector

Watch Ron Kaufman Deliver Impactful Motivational Sessions

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video
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Contact booking manager to hire Ron Kaufman for the event at +91-8044186906 | activities@engage4more.com
Location
Location

u.k.

Language
Language

english

Years of Speaking
Years of Speaking

10+ years

Talks About
Talks About

alternate thinking, business, leadership, empathy and communication, discipline and consistency

About Ron Kaufman

Ron Kaufman is one of the world’s most respected voices in customer experience, leadership culture, and service excellence. Known for his high-energy keynotes and transformative frameworks, Ron has spent more than three decades helping organizations create service cultures that are not just efficient, but unforgettable. His work continues to shape global customer experience standards well into 2024 and 2025, making him one of the most sought-after international keynote speakers for corporates worldwide.

In 2024, Ron expanded the global footprint of his Uplifting Service Culture Diagnostic, a culture-measurement tool adopted by multinational companies across Asia, the Middle East, and Europe. His advisory work in 2024–2025 includes new engagements with large-scale organizations in technology, aviation, healthcare, and hospitality, especially as businesses worldwide prioritize trust-building and customer retention in a competitive digital era.

His bestselling book “Uplifting Service” continued its streak as a top-recommended business read through 2025, with updated case studies from leading global brands. Ron also launched refreshed online masterclasses in 2024, attracting thousands of CX leaders seeking to modernize their service ecosystems. His webinars, reels, and podcasts continue to trend across platforms, making his content a staple for leaders, HR teams, and entrepreneurs.

Recognized as the World’s #1 Customer Experience Guru (2018–2022), Ron continues to receive global invitations in 2025 from Fortune 500 companies like Google, Starbucks, Toyota, Visa, and HSBC, where his sessions focus on mindset shift, cultural excellence, and building teams that serve with passion. Book Ron Kaufman if you're looking for an electrifying keynote backed by deep research, global insights, and actionable strategies. His sessions don’t just inform, they transform how organizations think, behave, and deliver value.

Contact booking manager to hire Ron Kaufman for the event at +91-8044186906 | activities@engage4more.com

Career Highlights and Achievements of Ron Kaufman

Top 25 “Who’s Hot” Speakers

Recognized by Speaker Magazine as one of the Top 25 most impactful speakers

World’s #1 Customer Experience Guru

Ranked as the global #1 Customer Experience Guru for five consecutive years

New York Times Bestselling Author

Author of the bestselling book Uplifting Service

#1 Global Service Training Program

The Uplifting Service training program was honored as the #1 global training program

Consultant to Leading Global Brands

Guided top brands like Singapore Airlines, Nokia, Cisco, Xerox, Microsoft, HP, etc

Global Keynote Speaker for Fortune 500 Companies

Delivered keynote sessions for Google, Sony, FedEx, Toyota, HSBC etc

Featured International Thought Leader

Widely published and featured in Harvard Business Review, The New York Times, etc

Leading Customer Experience Voice on YouTube

Reached millions of views and built a large subscriber base through engaging content

Expansion of Uplifting Service Global Curriculum

Introduced new 2024–2025 leadership & CX modules adopted by global organizations

Featured in Global CX & Leadership Summits

Invited to headline major 2024–2025 Customer Experience and Leadership Summits

Advisor to Emerging CX Tech Platforms

Collaborated with next-gen AI and tech-enabled service platforms

Why Ron Kaufman ?

Book Ron Kaufman through engage4more to learn the secrets behind creating a self-sustaining culture of Service Excellence. His proven frameworks help organizations attract loyal customers, retain top talent, and enhance brand reputation—making him the perfect speaker for driving long-term business success.
Hire Ron Kaufman if you want your audience to truly understand service excellence. His unique ability to simplify complex concepts ensures everyone leaves your event with actionable insights. Book Ron Kaufman to deliver clarity, inspiration, and transformation in one session.
When you book Ron Kaufman via engage4more, your team gains the mindset and tools to deliver exceptional service consistently. His motivational approach builds engaged employees who naturally enhance customer satisfaction and brand loyalty.
Hire Ron Kaufman to help your organization engineer a thriving culture of service that sustains itself. With his guidance, your leaders and employees will work together toward excellence, ensuring long-term growth and profitability.
Book Ron Kaufman and give your audience powerful, actionable strategies to boost efficiency, customer loyalty, and brand reputation. His approach ensures measurable results and long-term impact for your organization.
Through engage4more, hire Ron Kaufman for leadership programs that transform managers into service-focused visionaries. His methods foster empathy, accountability, and a results-driven mindset—critical for sustaining excellence in any industry.

Snapshots of Ron Kaufman

Showcasing some prominent images and videos of Ron Kaufman including our previous events and other endeavors.

Ron Kaufman

Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures

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FAQs

Ron Kaufman is the founder of UP! Your Service and a bestselling author on building service cultures. engage4more lists him for corporate keynotes on customer experience, service excellence and leadership.

The service culture expert's name is spelt Ron Kaufman, though some people search Ron Kofman. engage4more lists him under the correct spelling, and every booking enquiry reaches the same team.

Ron Kaufman is the author of Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet, a bestseller on service culture. engage4more books him for sessions drawing on the book.

UP! Your Service is the organisation Ron Kaufman founded to help companies build service cultures using his Uplifting Service methodology. engage4more books him for keynotes and culture transformation sessions.

Ron Kaufman, a Brown University graduate, moved to Asia in 1990 to help launch a national service quality initiative in Singapore before founding UP! Your Service. engage4more books him for talks on service excellence.

Ron Kaufman has worked with organisations such as Singapore Airlines, Citibank and Microsoft to embed service excellence. engage4more books him for sessions relevant to airlines, banks, retail and technology companies.

Through engage4more, Ron Kaufman speaks on service culture, customer experience, leadership and building uplifting service across teams. His sessions suit leadership conferences, customer experience summits and culture transformation programmes.

To book Ron Kaufman, share your event date, city, format and audience size with engage4more through the enquiry form, activities@engage4more.com or +91-8044186906. The team checks his availability and sends a quote.

Ron Kaufman's fee for events booked through engage4more depends on format, duration, city and international travel. engage4more shares a transparent, event-specific quote once you submit your requirements through the enquiry form or by phone.

Ron Kaufman can be requested through engage4more for virtual keynotes and workshops as well as in-person events in India. Share your platform, time zone and audience size to check his availability.

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