Ron Kaufman
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures
Ron’s customer service and leadership talks energize corporate culture.
Saanvi Rao
FMCG SectorWatch Ron Kaufman Deliver Impactful Motivational Sessions
u.k.
english
10+ years
alternate thinking, business, leadership, empathy and communication, discipline and consistency
About Ron Kaufman
Ron Kaufman is one of the world’s most respected voices in customer experience, leadership culture, and service excellence. Known for his high-energy keynotes and transformative frameworks, Ron has spent more than three decades helping organizations create service cultures that are not just efficient, but unforgettable. His work continues to shape global customer experience standards well into 2024 and 2025, making him one of the most sought-after international keynote speakers for corporates worldwide.
In 2024, Ron expanded the global footprint of his Uplifting Service Culture Diagnostic, a culture-measurement tool adopted by multinational companies across Asia, the Middle East, and Europe. His advisory work in 2024–2025 includes new engagements with large-scale organizations in technology, aviation, healthcare, and hospitality, especially as businesses worldwide prioritize trust-building and customer retention in a competitive digital era.
His bestselling book “Uplifting Service” continued its streak as a top-recommended business read through 2025, with updated case studies from leading global brands. Ron also launched refreshed online masterclasses in 2024, attracting thousands of CX leaders seeking to modernize their service ecosystems. His webinars, reels, and podcasts continue to trend across platforms, making his content a staple for leaders, HR teams, and entrepreneurs.
Recognized as the World’s #1 Customer Experience Guru (2018–2022), Ron continues to receive global invitations in 2025 from Fortune 500 companies like Google, Starbucks, Toyota, Visa, and HSBC, where his sessions focus on mindset shift, cultural excellence, and building teams that serve with passion. Book Ron Kaufman if you're looking for an electrifying keynote backed by deep research, global insights, and actionable strategies. His sessions don’t just inform, they transform how organizations think, behave, and deliver value.
Ron Kaufman is one of the world’s most respected voices in customer experience, leadership culture, and service excellence. Known for his high-energy keynotes and transformative frameworks, Ron has spent more than three decades helping organizations create service cultures that are not just efficient, but unforgettable. His work continues to shape global customer experience standards well into 2024 and 2025, making him one of the most sought-after international keynote speakers for corporates worldwide.
In 2024, Ron expanded the global footprint of his Uplifting Service Culture Diagnostic, a culture-measurement tool adopted by multinational companies across Asia, the Middle East, and Europe. His advisory work in 2024–2025 includes new engagements with large-scale organizations in technology, aviation, healthcare, and hospitality, especially as businesses worldwide prioritize trust-building and customer retention in a competitive digital era.
His bestselling book “Uplifting Service” continued its streak as a top-recommended business read through 2025, with updated case studies from leading global brands. Ron also launched refreshed online masterclasses in 2024, attracting thousands of CX leaders seeking to modernize their service ecosystems. His webinars, reels, and podcasts continue to trend across platforms, making his content a staple for leaders, HR teams, and entrepreneurs.
Recognized as the World’s #1 Customer Experience Guru (2018–2022), Ron continues to receive global invitations in 2025 from Fortune 500 companies like Google, Starbucks, Toyota, Visa, and HSBC, where his sessions focus on mindset shift, cultural excellence, and building teams that serve with passion. Book Ron Kaufman if you're looking for an electrifying keynote backed by deep research, global insights, and actionable strategies. His sessions don’t just inform, they transform how organizations think, behave, and deliver value.
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Career Highlights and Achievements of Ron Kaufman
Top 25 “Who’s Hot” Speakers
Recognized by Speaker Magazine as one of the Top 25 most impactful speakers
New York Times Bestselling Author
Author of the bestselling book Uplifting Service
#1 Global Service Training Program
The Uplifting Service training program was honored as the #1 global training program
Consultant to Leading Global Brands
Guided top brands like Singapore Airlines, Nokia, Cisco, Xerox, Microsoft, HP, etc
Global Keynote Speaker for Fortune 500 Companies
Delivered keynote sessions for Google, Sony, FedEx, Toyota, HSBC etc
Featured International Thought Leader
Widely published and featured in Harvard Business Review, The New York Times, etc
Featured in Global CX & Leadership Summits
Invited to headline major 2024–2025 Customer Experience and Leadership Summits
Advisor to Emerging CX Tech Platforms
Collaborated with next-gen AI and tech-enabled service platforms
Why Ron Kaufman ?
Snapshots of Ron Kaufman
Showcasing some prominent images and videos of Ron Kaufman including our previous events and other endeavors.
Ron Kaufman
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures
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